Even AI Needs a License – Know When Automation Unlawfully Crosses Into “Customs Business”
Authors:
Jennifer Diaz, President, Diaz Trade Law
Amber Pirson, Attorney, Diaz Trade Law
In January of this year, CBP quietly released a ruling (January 16, 2026/CEE.HQ H350722) that demarcates clear boundaries of where AI is permitted to facilitate Customs filings and where such artificial tools cross the “human-brokers-only” line.
Case Background
A foreign “Unlicensed Company” was operating an online platform and marketing to importers without seeking approval or a license from CBP. This platform offered four key services: 1) connecting importers to brokers, 2) utilizing an optical character recognition (OCR) tool to cull entry data from shipping documents, 3) generating HTSUS subheading suggestions for specific articles, and 4) submitting CBP Form 5106 on behalf of new importers. The question before CBP was whether the company was conducting customs business without a license.
CBP Ruling
In its ruling, CBP stated that the definition of “customs business” is quite broad. To that end, developers could accidentally create agentic parameters that trespass the bounds of what it means to engage in “customs business.” Here are some key takeaways from the ruling:
- “CBP cautioned that an unlicensed entity may not serve as an intermediary between a broker and importer if the unlicensed entity is actively participating ‘in decisions and activities relating to the preparation or filing of Customs documents for imported merchandise, or relating to any other action amounting to customs business.’” However, since the “Unlicensed […]